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Comment ça fonctionne?

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Visualisez une carte interactive indiquant votre position actuelle et vous permettant d'utiliser des filtres (langues, etc.)

Consultez les emplacements des cliniques, des hôpitaux et des pharmacies dans le monde entier.

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Obtenez des informations sur les services médicaux disponibles localement et les numéros utiles en matière de santé et de sécurité.

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Accéder aux informations des professionnels de santé

Où ?

Géolocalisation

Quand ?

Prise de rendez-vous en ligne

Heures d'ouverture

Langues ?

Langues parlées

Paiement ?

Coût d'une consultation

Moyens de paiement

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Choisissez votre forfait freemium ou premium

Choisissez les demi-journées pendant lesquelles vous souhaitez consulter ce professionnel de santé.

Envoyez votre demande de rendez-vous.
Elle sera envoyée en temps réel par email et SMS au professionnel de santé.

Le professionnel de santé reçoit votre demande et vous propose un créneau horaire tenant compte des demi-journées que vous lui avez proposé.

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  • How does geolocation work on MyBakup?
    Geolocation on MyBakup uses your device's location data to show you health services available nearby.
  • Do the freemium/premium offers cover all destinations?
    Whatever formula is used, it is valid throughout the world.
  • Can I access country files without being geolocated?
    Yes, you can explore country profiles manually to obtain medical information before you even arrive at your destination.
  • How can I choose a doctor on MyBakup?
    Consult the detailed profiles of healthcare professionals, where you will find information on language, qualifications, prices and opening hours.
  • What information is available in the country sheets?
    Country factsheets provide information on medical infrastructure, healthcare costs and other useful details for travelers.
  • How does online appointment booking work?
    You select half-day slots over the next 72 hours and according to your availability. These are sent in real time to the healthcare professional of your choice (email and text message). The latter will come back to you (email and text) with a time slot among the selected half days
  • Can I access MyBakup without an Internet connection?
    Some app features may require an Internet connection, but you can usually view the information offline once it has been downloaded.
  • Does MyBakup cover all destinations?
    MyBakup aims to expand its coverage, but availability of services depends on the presence of health service providers in a given region. However, the listing of pharmacies, clinics and hospitals are available in all destinations.
  • How can I give feedback on my experience with a healthcare professional?
    You can share your comments and ratings by sending us an email to [email protected]
  • How does MyBakup guarantee the confidentiality of my medical data?
    Data privacy is a priority. MyBakup follows strict data security standards to protect your medical information.
  • What to do in a medical emergency?
    In case of emergency, contact local medical services immediately. MyBakup is not an emergency service, but it can help you find medical care quickly.
  • How does MyBakup ensure the quality of the health professionals listed?
    We have a rigorous provider selection and vetting process to ensure quality care.
  • What should I do if I don't speak the language of the country I'm traveling to?
    The professional files indicate the languages ​​spoken by each service provider. Choose a professional who speaks your native language or a master foreign language.
  • Does Bakup offer services for expats in addition to travelers?
    Yes, Bakup is also designed to meet the healthcare needs of expats abroad.
  • How ​​can I cancel an appointment made via MyBakup?
    Go to the "My Appointments" section of the app and follow the instructions to cancel an appointment.
  • Does MyBakup offer services for people with special needs?
    We are working to make MyBakup accessible to everyone, including those with specific needs. Your feedback is valuable to help us improve.
  • How does geolocation work on MyBakup?
    Geolocation on MyBakup uses your device's location data to show you health services available nearby.
  • Do the freemium/premium offers cover all destinations?
    Whatever formula is used, it is valid throughout the world.
  • Can I access country files without being geolocated?
    Yes, you can explore country profiles manually to obtain medical information before you even arrive at your destination.
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